Glenorchy is Tasmania’s fourth largest city with a population of 46,790. The City lies on the western shore of the Derwent River, next to the City of Hobart. Glenorchy is the second biggest employment location in greater Hobart and the industrial centre for Tasmania. Home to the world-famous Museum of Old and New Art (MONA), Glenorchy also has vibrant retail and community services sectors. Our community’s vision for the City is to be a proud city; a city of arts; of opportunity; of partnerships; a city that makes exciting things happen.We are looking for a suitably qualified Service Desk Support Officer to provide day-to-day assistance in the effective running of the ICT service desk for Council employees and stakeholders.The Candidate: The successful candidate must be an excellent communicator and enjoy ICT service desk support.In order to be successful in this position, you will need to be excellent with incident analysis, highly organised and committed to delivering quality customer service.Qualifications: The successful candidate will have completed a Cert IV in Information Technology.Position Number: 100564Position Hours: Full Time, 75 hours per fortnight. Salary: Schedule A, Salary Point 5.0 $56,763.23 in accordance with Glenorchy City Council’s Enterprise Agreement 2016Please note that all successful applicants will be required to provide a current National Police Check prior to commencement of employment.For further information on this position, contact Vicky Bonwick, Service Management Coordinator on (03) 6216 6800.How to apply: Applications for this position must be lodged on the online submission site on the Glenorchy City Council website www.gcc.tas.gov.au - Careers page. To be considered for this role, all applicants must address the selection criteria in the Position Description and provide a current resume. A copy of the position description can be found on the Glenorchy City Council website jobs.gcc.tas.gov.au Applications close at 5pm on Sunday, 5 July 2020Position Description AUDGlenorchy7010